Frequently Asked Questions

Everything you need to know about our premium refurbished electronics.

What kind of quality checks do your products undergo?

Every device at Rebuild IT passes a rigorous 40-point diagnostic inspection. We test battery health, screen integrity, port functionality, and internal hardware to ensure each product meets our high performance standards.

Do you offer a warranty on refurbished electronics?

Yes, all our hardware comes with a standard 12-month limited warranty that covers technical defects and hardware malfunctions. Extended protection plans are also available at checkout.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

Are charging cables and accessories included?

Yes, every device includes a compatible charging cable and power adapter. Original packaging is included when available; otherwise, we use our eco-friendly Rebuild IT branded boxes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.